Privacy Policy
POWERON ENERTECH empowers businesses and individuals by providing cutting-edge technology solutions, ensuring that innovation is accessible to all. We are committed to helping you manage your privacy preferences and exercise your rights when engaging with our website, utilizing our services, or communicating with our team.
You can reach us anytime at support@poweronenertech.com or by mail at the addresses provided in our Contact Us section to exercise your privacy rights.
This notice does not apply when our customers or other individuals process personal data for their own purposes. For instance, when a customer sends an email containing personal data for their own business needs, the customer acts as the "controller." In such cases, we serve as the "processor," handling personal data solely in accordance with the customer's instructions or as mandated by law.
This notice also does not apply to third-party applications provided through our services or linked on our website.
Fundamental Privacy Rights
We are committed to upholding several fundamental privacy rights for all individuals:
· The right to understand what personal data we possess about you
· The right to access, rectify, or remove your personal data
· The right to transfer your personal data (data portability)
· The right to customize your marketing and advertising preferences
When possible and appropriate, we provide self-service and automated options to help individuals exercise these privacy rights.
In cases where self-service isn’t available or suitable, we personally review privacy requests. We ensure prompt attention to these requests, and if we require additional details to process a request, we will contact the requestor via email, or if no email is available, through the same method used to submit the request.
If we are unable to fulfill a request for legal or other reasons, we will explain the reason, provide information on the right to appeal, and outline any available options to file a complaint in the requestor’s location.
Information We Collect
- Personal Data You Provide
We gather personal data when individuals create an account, utilize our services, or reach out to us. This data may include, but is not limited to, a person's name, email address, phone number, physical address, and payment details.
- Automatically Collected Personal Data
We automatically collect certain personal data when you interact with our websites, use our services, communicate with us, open our emails, or engage with our advertisements. This data can include your device ID, IP address, browsing history, and other relevant information.
- Personal Data from External Sources
We may also acquire personal data about you from external sources. This could involve publicly accessible information, social media data, or details legally obtained from third-party data providers.
In the course of our business operations and service offerings, we may generate insights and inferences that are connected to specific individuals. This can occur through the use of data analytics and artificial intelligence techniques.
How We Use Personal Data
We utilize personal data to manage and enhance our business operations and services. Here are some ways we may use this data:
- Managing and maintaining customer accounts
- Processing purchase orders and requests
- Delivering products and services
- Providing customer support and assistance
- Securing, updating, and enhancing our services
- Marketing and promoting our services
- Reaching out to customers, potential customers, and other individuals via phone, text, or messaging apps to offer our services
- Measuring and analyzing website traffic
- Other uses that align with the original purposes for which the personal data was collected or provided
No Sale of Personal Data
We do not sell, lease, rent, or transfer personal data to third parties in exchange for monetary or other compensation.
Sharing Personal Data with Others
We may share personal data under the following circumstances:
- With service providers: To facilitate our business operations and deliver services, including security, payment processing, customer support, conducting surveys or contests, data analytics, and other business-related activities.
- With business partners: To offer specific services, such as email and payment processing.
- With marketers and advertisers: To create and deliver personalized marketing and advertising messages.
- To comply with legal obligations: To cooperate with law enforcement and other legal authorities, protect our legal rights, prevent harm to ourselves or others, and enforce our policies and agreements.
- In the event of a business transaction: If we sell part or all of our assets or merge with another company, we may transfer the relevant personal data to the acquiring party or new entity.
Use of Cookies, Web Beacons, and Online Identifiers
We utilize various online identifiers, including cookies, web beacons, and scripts, across our website and services:
- Cookies: These are text files placed on your device when you visit our website or interact with our communications. Session cookies expire at the end of a browser session, while persistent cookies remember your preferences across multiple visits.
- Web Beacons: These are small image files embedded in our web pages and emails, used to track whether an email has been opened or an ad has been viewed.
- Scripts: These are pieces of code that enable functionalities like customer service tools, video playback, interactive experiences, and service usage tracking.
Some of these identifiers are managed by POWERON ENERTECH, while others are controlled by third parties, such as Google Analytics, to monitor website performance and user engagement.
Purpose of Online Identifiers
We use these tools to enhance our services, measure website traffic, provide customer support, deliver targeted advertising, and generate insights, sometimes through artificial intelligence. Examples include:
- Setting service preferences
- Managing shopping carts
- Preventing fraud
- Delivering relevant advertisements
- Analyzing website usage
- Researching product feature usage to improve our services
Managing Online Identifiers
We categorize identifiers as either optional or mandatory. Optional identifiers support website performance, customer service, and advertising, while mandatory identifiers are essential for account management, verification, security, and service continuity.
Do Not Track and Other Preference Signals
While some browsers offer a "Do Not Track" feature, there is no industry standard for it, so we do not respond to these signals. However, we recognize universal opt-out mechanisms like the Global Privacy Control, where required by law.
Data Retention
We retain personal data as long as needed for business operations and legal compliance. When no longer necessary, data may be deleted or anonymized. Factors influencing retention include account status, legal requirements, and business needs.
Data Security
We implement risk-based security measures and train our employees to protect personal data. We also require our partners and service providers to maintain appropriate security controls.
Legal Basis for Data Processing
Our data processing activities are based on your requests, consent, contractual obligations, legitimate interests, or other legal grounds. The specific basis depends on the service, data type, and jurisdiction. For inquiries, please contact us at support@poweronenertech.com.
Non-Discrimination and No Financial Incentives
We do not discriminate against individuals for exercising their privacy rights, nor do we offer financial incentives for providing personal data.
Policy Updates
We may update this privacy policy from time to time. Any changes will be posted in the same location as this notice or communicated directly to our customers.
Contact Us
If you have any questions, you can contact us support@poweronenertech.com We respond to all questions or concerns within 30 days.
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